GoFan maintains a strict no-refund policy. To be as upfront and transparent as possible, we show our refund policy throughout the purchase process. As a result, all sales on GoFan are final.
Details on what happens when an event is cancelled can be found here
If you have additional questions about our refund policy, submit a request to our Fan Service team.
If you cannot use your tickets, you have the option to transfer your tickets to another fan! Below are instructions on how to transfer your ticket. For more information on how to transfer GoFan tickets, CLICK HERE.